JOB VACANCY OPEN IN SINGAPORE APPLY NOW !!!

JOB POSITION : CUSTOMER SERVICE

Customer Service Officer
MHA – Singapore Civil Defence Force (SCDF) –

Full-time, Contract, Permanent

The Singapore Civil Defence Force (SCDF) is a uniformed organisation under the purview of the Ministry of Home Affairs. The main role of SCDF is to provide fire-fighting, rescue and emergency medical services; mitigating hazardous materials incidents, as well as formulate, implement and enforce regulations on fire safety and civil defence shelter matters.

In 1982, the National Civil Defence Plan was launched which spearheaded the emergency preparedness for the nation. With the enactment of the Civil Defence Act in 1986, the SCDF was established as an independent organisation under the Ministry of Home Affairs (MHA). In the same year, the Hotel New World collapse paved the way for joint operations between the SCDF and Singapore Fire Service (SFS). Due to the similarity in roles and functions, the SCDF and SFS were formally integrated on 15 April 1989.

Over the years, the SCDF has improved its life saving operations through innovations and programmes to enhance her fire-fighting, rescue capabilities and public education plans. The Light Fire Attack Vehicle (The Red Rhino) and Unmanned Fire Fighting Machine (UFM) are some of the customised solutions which the force has developed to increase its operational capabilities. The SCDF also actively engages the local community through its wide-ranging public educational programmes and community-based activities to enhance the resilience and emergency preparedness of the civilian population.

Today, the SCDF is recognised by the population as a professional body of well-trained officers and men geared to respond to all types of life-threatening emergencies round-the-clock. An operationally ready SCDF, working hand-in-hand with a prepared and resilient population, helps to ensure that the nation is capable of handling any untoward eventualities.

Responsibilities

  • Handle phone and e-mail enquiries
  • Provide accurate information to customers in a timely and professional manner
  • Frontline counter and other administrative duties

Requirements

  • Possess at least a GCE ‘O’ Level Certificate, NITEC or Higher NITEC
  • Strong interpersonal, planning and organisational skills
  • Effective verbal and written communication skills

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

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